Privacy Statement

MembersFirst Credit Union is committed to protecting the privacy of our members. In general, you can visit us on the World Wide Web without disclosing to us who you are or revealing any information about yourself. There are several areas, however, that will collect certain information about you, and we want you to know how we handle that information.

If you visit our website, MembersFirst Credit Union collects and stores information about the domain you use to access our website, the Internet address of the site from which you linked directly to our site and the date and time of your visit. This information is used to measure the number of visitors to the various pages on our site to better serve our membership. This information is not sold to any third parties.

If you send an e-mail, MembersFirst Credit Union collects and stores personally identifying information in order to process your e-mail, form or application. This information is not sold to any third parties. Due to the volume of e-mail activity, these messages are deleted after they are answered or completed.

If you visit a secure site, such as home banking, you will be asked for personal identification numbers, which will give you access to the members-only section of our website. This information enables MembersFirst Credit Union to regulate entry to the members-only portions of our website and to measure member usage. Any identifying information gathered is not sold to third parties.

If you link to another site from any of our pages, you are leaving our site pages, and we cannot be held responsible for any information that may be gathered at a linked site. We make every effort, however, to ensure that all linked sites follow similar privacy policies as ours in order to offer you maximum security and privacy.

Fair Housing Act Disclosure

We Do Business in Accordance With The Federal Fair Lending Laws

UNDER THE FEDERAL FAIR HOUSING ACT, IT IS ILLEGAL, ON THE BASIS OF RACE, COLOR, NATIONAL ORIGIN, RELIGION, SEX, HANDICAP, OR FAMILIAL STATUS (HAVING CHILDREN UNDER THE AGE OF 18), TO: Deny a loan for the purpose of purchasing, constructing, improving, repairing, or maintaining a dwelling, or to deny any loan secured by a dwelling, or Discriminate in fixing the amount, interest rate, duration, application procedures, or other terms or conditions of such a loan, or in appraising property.

IF YOU BELIEVE YOU HAVE BEEN DISCRIMINATED AGAINST, YOU SHOULD SEND A COMPLAINT TO: Assistant Secretary for Fair Housing and Equal Opportunity Department of Housing and Urban Development Washington, DC 20410 For processing under the Federal Fair Housing Act
National Credit Union Administration
Office of Examination and Insurance
1775 Duke Street
Alexandria, VA 22314-3428
For processing under NCUA Regulations

On the basis of race, color, national origin, religion, sex, marital status, or age, Because income is from public assistance, or Because a right has been exercised under the Consumer Credit Protection Act.

National Credit Union Administration
Office of Examination and Insurance
1775 Duke Street
Alexandria, VA 22314-3428

Children’s Privacy Act :

The online financial services offered through the Credit Union’s mobile app are not designated for or directed toward children under age 13. We do not knowingly solicit or collect data from children, and we do not knowingly market to children online without expressed parental consent or notification. If we receive online information from anyone that we know to be a child, we will only use the information to respond directly to a child’s request. We recognize that protecting children’s identities and online privacy is important and that responsibility rests with us and with the parents. If any member believes their child has provided personally identifiable information to us, they must contact us so that we can allow them the opportunity to review and delete such information.

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News and Offers from MembersFirst


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Skip-A-Payment Summer 2016

Skip A Loan Payment in June or July

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NCUA Equal Housing Lender ×